WHAT WE COLLECT
We may collect the following information:
Name and contact information including email address, telephone numbers and address.
Other information relevant to customer surveys and/or offers.
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and for the following reasons:
Internal record keeping and providing you with information and updates that we think will benefit or interest you.
We may use the information to improve our products and services.
As a data subject, you have the following rights under the GDPR, which this Policy and our use of personal data have been designed to uphold:
The right to be informed about our collection and use of personal data.
The right of access to the personal data we hold about you.
The right to rectification if any personal data we hold about you is inaccurate or incomplete.
The right to be forgotten – i.e. the right to ask us to delete any personal data we hold about you. We only hold your personal data for a limited time, normally 2 years after inactive use, unless dictated differently by law such as staff or financial records.
The right to restrict (i.e. prevent) the processing of your personal data.
The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation).
The right to object to us using your personal data for purposes.
Rights with respect to automated decision making and profiling.
If you have any cause for complaint about our use of your personal data, please contact us using the details provided in the security section of this policy and we will do our best to solve the problem for you.
If we are unable to help or you are not satisfied with the response we provide you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
For further information about your rights, please contact the Information Commissioner’s Office (ICO) or your local Citizens Advice Bureau.
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Should you have any concerns or questions about how we hold your data please contact us at firstname.lastname@example.org or write to us at Maxmedia Communications Ltd, Lodge House, 144 Woone Lane, Clitheroe, BB7 1BN.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
HOW TO TURN OFF COOKIES
Most web browsers enable you to decline or block cookies (check the “Help” or “Settings” menus of your browser to learn more). It is your right to decline cookies however doing so may disable certain features within our website(s) and compromise your experience.
CHANGES TO OUR POLICY